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Frequently Asked Questions

What is Known?

Known is a web app that helps gardeners remember and share everything about their plants. Gardeners can enter their plants into Known. We'll then match your plants up with care information. You can upgrade to the Plus plan to add the ability to journal the growth of your plants over time and share your garden with friends and family. Upgrade to Premium to share your garden publically on the web.

Is it really free?

Absolutely! The Basic plan includes entering the details of each plant in your garden, including a picture of the plant, and care instructions for each plant in your garden.

How does Known bill me?

When you upgrade to Plus or Premium we'll bill the credit card that you enter annually.

How do I cancel?

You can cancel your subscription at any time by visiting your account settings and downgrading to the free Basic plan.

What are Semi-smart Plant Labels?

Our Semi-smart Plant Labels make remembering what your plants are and how to care for them even easier by letting you open your plant in the Known app by tapping your phone to the top of the label. The first time you purchase a pack of Semi-smart Plant Labels you'll get a free year of Known Plus as well! Learn more.